Raise a request
Choose the topic that fits best. Every request gets a reference number and email updates.
- Payments and rewardsMissing points, cash or a gift card, or a question about cashing out.
- Account and log inLog in problems, confirmation emails, changing your email or profile.
- Surveys and studiesA survey that did not work, closed early, or a question about an invitation.
- Privacy and data requestGet a copy of your data, correct it, delete your account or withdraw consent.
- Report a problem with the siteSomething is broken, slow or hard to use, including accessibility problems.
- Something elseAny other question, idea or feedback for the HealthChorus team.
Popular answers
- When will I be paid?Many rewards are paid quickly, and every payment is made within 90 days of approval.
- How do I cash out?Cash out your survey cash from $100 by PayPal or gift card.
- I cannot log inReset your password or get a new confirmation link.
- Why was my reward not approved?Rewards can be withheld for quality reasons. Here is what we check.
- I did not get the confirmation emailCheck spam, then ask for a new link.
- Why was I asked to turn off my VPN?We check that members join from the country where they live.
Other ways to reach us
Privacy and data requests can also be sent to privacy@healthchorus.com. We reply to every request by email, in English.