Terms of use

1. About these terms

HealthChorus is an online research panel operated by Research and Metric Corporation, 30 N Gould St, Ste R, Sheridan, Wyoming 82801, United States ("we", "us"). These terms apply when you use healthchorus.com or take part in any survey or study through HealthChorus. Our payment terms and privacy policy form part of these terms.

By creating an account you agree to these terms. If you do not agree, please do not use HealthChorus.

2. Who can join

• You must be 18 or older.
• You must live in a country where HealthChorus is open, and give the country where you really live.
• Only one account per person is allowed. Accounts cannot be shared, sold or transferred.
• Your name, email address, date of birth and other profile details must be true and your own.

We review new sign-ups and may decline an application, for example when we cannot confirm your country or the details look false.

3. Your account

Keep your password private and tell us straight away if you think someone else has used your account. You are responsible for what happens in your account. Please keep your email address and payment details up to date so that invitations and rewards reach you.

4. Taking part in studies

We invite you to surveys, pre-screeners, focus groups, interviews, product tests and online communities that may match your profile. Taking part is always your choice. Each invitation shows the reward, the format and the expected time before you agree.

Not every invitation leads to a full study. A study may close when it has enough people, or your answers to a pre-screener may not match what the client needs. Completed pre-screeners still earn points as described on the site.

For studies in person or with products, you agree to follow any safety or usage instructions given with the study and to tell us about any allergy or need that matters for the study.

5. Fair play

Research only works when answers are honest. You agree not to:

• give false, random, copied or deliberately inconsistent answers, or rush through questions without reading them;
• use a VPN, proxy or other tool to hide your real location, or give a country you do not live in;
• open more than one account, or take part on behalf of someone else;
• use bots, scripts, AI tools or other automated means to answer questions or to access the site;
• try to qualify for a study by guessing what the client wants to hear; or
• harass other members, moderators or researchers, or break the law while using HealthChorus.

If we find a breach, we may cancel the related rewards and suspend or close the account, as set out in the payment terms and below.

6. Keeping study content private

Surveys and studies often show new products, ideas, adverts or designs that are not public yet. You agree not to copy, record, screenshot, share or post any study content, and not to talk about it in public, unless the study says you may. Some studies ask you to sign an extra confidentiality agreement; if so, that agreement also applies.

7. Points and rewards

You earn points, survey cash and study rewards as described on the site and in each invitation. Points are not money and have no cash value. How rewards are approved, when they are paid and when they can be withheld is set out in our payment terms.

8. Your privacy

We handle your personal data as described in our privacy policy. We never sell your personal information, and research clients receive answers in aggregate or without your name unless you agree otherwise for a specific study. You can manage your choices on your privacy choices.

9. Closing or suspending an account

You can close your account at any time by emailing support@healthchorus.com. Please cash out any approved balance first.

We may suspend or close an account that breaks these terms, that has been inactive for a long time, or where we are required to by law. Where we can, we will tell you why and give you a chance to respond. If we close an account for a reason that is not your fault, we will pay any approved balance that has reached the cash-out minimum.

10. Our content

The HealthChorus name, logo, website and content belong to us or our licensors. You may use the site for your own personal use as a member. Please do not copy, scrape or reuse it for other purposes without our written permission.

11. Our responsibility to you

We work hard to keep HealthChorus available and accurate, but we cannot promise that the site will always be free of errors or interruptions, or that you will receive a set number of invitations. To the extent the law allows, we are not responsible for indirect losses, and our total responsibility to you is limited to the value of approved rewards owed to you.

Nothing in these terms limits any rights you have under the consumer protection law of the country where you live, or any responsibility that cannot be limited by law.

12. Law and disputes

These terms are governed by the laws of the State of Wyoming, United States. If you live in another country, you also keep the protection of the mandatory laws of that country and may bring a claim in its courts.

If something goes wrong, please contact us first. Most problems can be solved quickly by email.

13. Changes to these terms

We may update these terms, for example when we add features or when the law changes. If a change is important, we will tell you by email or in your account before it takes effect. If you keep using HealthChorus after the change, the new terms apply.

14. Contact us

Questions about these terms: support@healthchorus.com. Questions about your personal data: privacy@healthchorus.com.

Research and Metric Corporation, 30 N Gould St, Ste R, Sheridan, Wyoming 82801, United States.